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Sr. Systems Engineer

Location : Bengaluru / Bangalore
Experience : 5 to 6 Year(s)
Not Disclosed by Recruiter

  • Posted: 1 week ago
  • Openings: 2
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Job Description
  • Analyzes customer problems of high complexity, assesses scope of impact, identifies options for problem resolution and takes action to resolve issues according to defined service levels.
  • Provides a high level of technical and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty.
  • Innovates by suggesting technology and/or process improvements to reduce the volume of incidents and mean time to recover.
  • Collaborates with business, third party vendors, developers, production support, and technical operations groups to determine appropriate software/hardware needed and to resolve any issues impacting the application processes.
  • Mitigates customer impact of issues and defines, reviews, and executes workarounds.
  • Conducts root cause analysis and correlation of other system and/or application problems of high complexity.
  • Carries out unit testing and implements application changes developed or modified, ensuring application behavior meets the needs of the client and business.
  • Industry
  • BPO / Call Centre / ITES
  • Functional Area
  • Engineering Design, R&D
  • Job Role
  • R&D Executive
  • Job Type
  • Permanent
Qualification
  • UG Qualification
  • Any Graduate - Any Specialization
  • PG Qualification
  • Any Post Graduate - Any Specialization
  • Doctorate
  • Doctorate Not Required - None
Desired Candidate Profile
Please refer to the Job description above
Company Profile

About Company
A national HR service provider servicing world class companies across the globe. Started in 2004, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands of individuals in the countries, and has worked for over Fortune 500 organizations.

Contact Information
  • Recruiter Name
  • Nibedita
  • Phone No
  • +91 9776535530
    • Email ID
    • resume@crplindia.co.in
      • Address
      • Plot No. : N-6/9, I.R.C. Village, Nayapally, Bhubaneswar, Odisha - 751015

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