Location : Pune
Experience : 2 to 5 Year(s)
Process all request for mobile services and maintain device and accessory inventory Place request (new request, line Port, bill responsibility changes, etc) with mobile providers through portal while applying the plans and features used by Wolters Kluwer. ServiceNow ticketing system is updated throughout the lifecycle of the request, from the time ticket is assigned to the time of its completion with all the details pertaining to the request such as order number, new wireless number, shipping tracking information, etc. Coordinate with Wolters Kluwer s end users the activation, suspension, termination, and feature add-ons All orders for devices and accessories are monitored through the Telecom Expense Management (TEM) provider s management software, all orders are required to be entered as they are submitted to the wireless carrier End-to-end incident management of device and features for approx.. 5K devices Identify possible device issues and work with user to resolution where applicab
Corporate Resources is a national HR service provider servicing world class companies across the globe. Started in 2004, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands of individuals in the countries, and has worked for over Fortune 500 organizations.
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