Location : Hyderabad / Secunderabad
Experience : 1 to 3 Year(s)
Minimum Technical Experience 4 years Certifications CCNA Certified with ITIL Expertise Delivery experience LAN/ WAN and Incident Management Oversee and coordinate Incident and Problem management activities associated with a large customer is global network.Primary functions performed include incident/ outage response, coordinating multiple vendors to resolve outages, leading management status bridge updates, conducting root cause reviews, and developing Service Action Plans (SAP) through completion. Identify, classify, resolve, and document issues that cannot be resolved through the Incident management Process. Proactively Monitor CBUS and determine Severity to initiate Customer Communication.
Corporate Resources is a national HR service provider servicing world class companies across the globe. Started in 2004, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands of individuals in the countries, and has worked for over Fortune 500 organizations.
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