Customer Support Associate (2-5 Yrs Exp)
Location : Bengaluru / Bangalore
1) Promptly respond to social media comments/enquiries/escalations 2) Measure the social media conversations using the key performance indicators 3) Proactively listen to the social media conversations and highlight the insights to the relevant team for better brand building 4) Submission of reconciliation reports to the accounts team on a weekly basis. 5) Escalation of any payment related iss..
Legal Invoice Analyst (2-5 Yrs Exp)
Location : Pune
Efficiently and accurately review legal invoice entries. Receive legal bill assignments from the Operations Support Specialist and/or work the intake queue for self-assignments. Verify compliance with legal billing guidelines by law firms and vendors submitting invoices. Verify the accuracy of the UTBMS task codes (Fee, Activity and Expense codes) applied to invoice line items. Document reason..